If you're reading this then you're probably a seasoned Apple Watch ⌚️Fitbit or Garmin wearer and this ain't your first rodeo, so to speak. You've just created a sparkling new HeadUp account and you're wondering why your dashboard tells you there's "not enough data"?⚡️

We'll answer your question, but first a quick anecdote! 

Have you ever used a dating app and matched with an A-grade hottie? But lo and behold, when you met face-to-face it became apparent their profile pics were from many moons ago (when they were younger/fitter/had a full head of hair and their natural set of teeth)? 

Old data is like an old profile pic: yes, it represented you at one point in time, but now it's unreliable (and even misleading) because it's too dated to give an accurate indication of the here-and-now. This is why our meticulous team of data scientists insist we apply a 28-day rolling time-window on your data to ensure your HeadUp ratings are both accurate and valid. 

If you have enough recent data to satisfy the minimum data requirements we'll generate your HeadUp ratings quick smart. If not, don't be disheartened! Simply keep wearing your device, sync regularly, and your patience will soon be rewarded with HeadUp ratings lighting up your dashboard like candles on a birthday cake! Mmmm…cake…


Related content

How long until I receive my HeadUp health ratings?

Syncing your Fitbit with HeadUp

Syncing your Apple Watch with HeadUp