You can cancel your order any time before your order status changes to ‘Dispatched’ and you receive the shipping confirmation email from us. 

To cancel an order: 

Step 1. Contact us here

Step 2. Please include in your email:

  • The order number
  • The purchaser name
  • Your email address

Step 3. Wait for our reply.

A full refund will be credited back to the card used in the purchase transaction. You should expect to receive your refund within 14 days, however in many cases you will receive your refund more quickly.