You can cancel your order any time before your order status changes to ‘Dispatched’ and you receive the shipping confirmation email from us. To cancel an order: 

Step 1. Email 

Step 2. Please include in your email: 

  • The order number  
  • The purchaser name 
  • An email address  

Step 3. Wait for our reply with return instructions 

A full refund will be credited back to the card used in the purchase transaction. You should expect to receive your refund within 14 days.