Lots of different data points go into your resting heart rate rating – and when one or more of them goes missing, this can mean that we don’t have enough to get number crunching! 


Essentially, it’s like trying to bake without sugar or eggs – we can’t produce a fully formed cake without all the ingredients. And that’s the same with your rating. 


We don’t know exactly what’s missing from your dataset, but to begin with, make sure you’ve got the basics covered: wear your device all the time, including to bed and make sure you’re recording all your workouts. 


If you’ve been doing this and you still don’t have a rating, then please reach out to us directly.