HbA1c Diabetes Test Service FAQs

How do I take the Diabetes Test Servic?
Before you get started, let’s do a quick inventory!   Your Diabetes Test Service should contain:   A Test Request Form (TRF) - you’ll need to fi...
Wed, 23 Sep, 2020 at 10:48 AM
What if my diabetes test comes back with a high / very high test result?
First of all, take a big breath... and a second one! Okay, better? We’re here for you and will help you with the next steps.  If you have received a ...
Wed, 23 Sep, 2020 at 10:49 AM
In what situations is the Diabetes Test Service not appropriate?
For diagnosis of suspected type 1 diabetes During Pregnancy or for 2 months post pregnancy Following surgery, a blood transfusion or blood donation in th...
Wed, 23 Sep, 2020 at 11:07 AM
What can affect the results of this test?
Some of the sugar in your blood attaches to the haemoglobin inside your red blood cells. Therefore, medical conditions that affect your red blood cells or h...
Wed, 23 Sep, 2020 at 11:08 AM
How is HbA1c different from a Blood Glucose Test?
Some people with diabetes perform a blood glucose test daily or more frequently. The HbA1c test is different. Both tests are important when managing diabete...
Wed, 23 Sep, 2020 at 11:09 AM
How accurate is the Fingerprick HbA1c Test?
Our fingerprick blood testing service uses MyHealthTest – an accredited pathology lab.  The blood testing service is reliable and accurate. When measuring ...
Wed, 23 Sep, 2020 at 11:10 AM
What will my results say?
Your results will be reported with two measurements. To avoid confusion with the daily blood glucose test levels, and in keeping with international standard...
Wed, 23 Sep, 2020 at 11:10 AM
Where can I purchase a Diabetes Test Service?
You can head straight to the HeadUp Labs Shop on your internet browser - or -   Select your profile page in the HeadUp app  Scroll down and sel...
Wed, 23 Sep, 2020 at 10:51 AM
How will I receive my results?
Once you send your test to our partner lab, MyHealthTest, your results will be delivered via the HeadUp app in the diabetes (HbA1c) section in a matter of d...
Wed, 23 Sep, 2020 at 11:11 AM
How to purchase a Diabetes Test Service
It’s easy! Just follow the steps below:  Step 1. Visit the HeadUp Labs online shop Step 2. Select ‘Shop the A1c Service now’.  3. Confirm...
Wed, 23 Sep, 2020 at 10:53 AM