Heart Rate FAQs

How to check your HeadUp heart data
To give you a full and accurate rating, we require 14 days of heart data, but you will still be able to see changes from day 1.  You can check how many ...
Tue, 4 May, 2021 at 1:22 PM
Where's my Heart rating?
Patience is a virtue, so the saying goes. But luckily you won’t have to wait long before it’s ready, set, go! on your heart rating!   After wearing your...
Tue, 4 May, 2021 at 1:23 PM
Why is my HeadUp resting heart higher than that displayed in the Apple Health app?
You may notice variations between HeadUp and HeathKit (Apple Watch app) due to different data sets being included in resting heart rate calculations. Our t...
Tue, 4 May, 2021 at 1:27 PM
Why do I have a red/amber-too-low resting heart rate rating?
For the cardio-enthusiasts amongst us, a low RHR often reflects highly efficient heart functioning. For example, athletes often have a healthy lower-than-a...
Tue, 4 May, 2021 at 1:26 PM
My amber-too-low rating changed to green – what happened?
You have a lower-than-average resting heart rate, but we’ve gathered enough data to confirm that in your case, it’s a good thing. Hence the switch to green...
Tue, 4 May, 2021 at 1:26 PM
Why has my resting heart rating switched to ‘not enough data’?
Lots of different data points go into your resting heart rate rating – and when one or more of them goes missing, this can mean that we don’t have enough t...
Tue, 4 May, 2021 at 1:27 PM
Why have I been given an amber-too-low rating for my resting heart rate when I exercise a lot?
The first thing you should check is that you’re wearing your device all the time – including to bed.     Secondly, make sure you track every single w...
Tue, 4 May, 2021 at 1:27 PM
Why has my low resting heart rate been given an amber/red rating?
Do you have a low resting heart rate (RHR) that has been given an amber or red HeadUp rating? And are you're still waiting for your VO2 max score? We ca...
Thu, 22 Oct, 2020 at 12:26 PM
Why don't I receive RHR data in my HeadUp account?
Mh, your Resting Heart Rate data doesn't appear in your HeadUp account? Rest assured; we might have a clue! You might have missed to fill out some d...
Tue, 4 May, 2021 at 1:24 PM
What is VO2 max?
Your VO2 max refers to the amount of oxygen that your body uses when at maximum exertion during aerobic exercise. Let’s use an example to illustrate. Im...
Tue, 4 May, 2021 at 1:25 PM