Activity FAQs

How to check your HeadUp step-count data
We need 14 days of step-count data within a 28-day rolling time-window to generate your Daily Step Average rating.  You can check how many days of data ...
Tue, 4 May, 2021 at 1:48 PM
Exercise Minutes: what is a 4-complete-week rolling time-window?
When it comes to your Exercise Minutes rating, one of the requirements is a minimum of 14 days of data within a 4-complete-week rolling time-window. What is...
Tue, 4 May, 2021 at 1:49 PM
Exercise Minutes: covering 3 weeks of the 4 complete-weeks
To calculate your Exercise Minutes rating, a minimum of 14 days of data must be spread over at least 3 weeks within the 4-complete-week rolling time-window....
Thu, 22 Oct, 2020 at 10:14 AM
What is a 28-day rolling time-window?
By now you would have heard us mention the 28-day rolling time-window we use to calculate a number of your HeadUp health ratings. If you’re unsure what we m...
Tue, 4 May, 2021 at 1:51 PM
Exercise Minutes: Intense vs Moderate
Hello all you ‘extra credit’ people out there! If you’re completing the bonus reading on exercise and HeadUp all by yourself… A+s for you!  For those of...
Wed, 8 Apr, 2020 at 3:55 PM
How do I know if moderate or intense physical activity is suitable for me?
Are you unsure whether you should be doing moderate or intense exercise?   Then please read the questions below.   Has your medical practitioner ever t...
Tue, 2 Jun, 2020 at 11:44 AM
What qualifies as ‘Intense Exercise’?
Intense exercise gets your heart pounding and body sweating. You’re only able to speak a few words at a time and if you were to rate the difficulty of the w...
Thu, 26 Nov, 2020 at 1:40 PM
Why is my Exercise Rating green when my Intense or Moderate minutes are red/amber?
If you’re like us, and you consider yourself a bit of a Savvy Sally, ?‍♀️ then you may have noticed that your Exercise Rating is green ✅ but your intense or...
Wed, 9 Sep, 2020 at 6:10 PM
Why do my exercise minutes appear different in HeadUp vs. my device app?
Wearable device apps provide HeadUp with a ‘snapshot’ of your activity. Some details are provided, others are not – and we can only work with what we’ve got...
Thu, 26 Nov, 2020 at 1:39 PM
Why do I have an overall Activity rating, but no Intense or Moderate Exercise Minutes ratings?
In order to improve your health, you need to know where you’re at. And because we’re here to help you improve your health, we want to give you important inf...
Thu, 26 Nov, 2020 at 1:39 PM