To give you a full and accurate rating, we require 14 days of heart data, but you will still be able to see changes from day 1.
You can check how many days of data we have by taking a look at your HeadUp Resting Heart Rate graph, just follow the instructions below.
Step 1. Open HeadUp and select the Heart category
Step 2. Select 'Resting Heart Rate'
Step 3. View your 30-day graph to see how many entries are displayed.
In the example below you can see that this user has 10 days of heart data. Another 4 days of heart data is required before we can calculate a HeadUp Heart rating.
Already have 14 days of valid heart data on your graph but still no rating? We'll look into it. Simply contact our support team here and please include:
1. Your email address linked to HeadUp so we can identify your account.
2. A screenshot of your HeadUp 30-day Resting Heart Rate graph (as above)
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